What data we collect
Come Sports collects the following data: (1) account data (mobile number, email, name), (2) KYC data (PAN, Aadhaar, address proof — only when required by regulation), (3) transaction data, (4) usage data, (5) location data.
The data is collected at the signup step, the KYC step, the transaction step, and the app interaction step.
Sensitive data is collected only when required by regulation, and the sensitive data is encrypted using AES-256 encryption.
How we use your data
Come Sports uses the data to: (1) provide the platform service, (2) verify identity, (3) process payments, (4) improve the platform, (5) communicate with you.
The data is not used for: (1) third-party advertising, (2) data sale or rental, (3) any purpose not disclosed in this privacy policy.
Come Sports may use aggregated, anonymised data for industry research and platform improvement.
Who we share your data with
Come Sports shares data with: (1) payment gateways, (2) KYC verification services, (3) cloud hosting providers, (4) regulatory authorities, (5) customer support tools.
The data is shared under strict data processing agreements (DPAs).
Come Sports does not sell or rent player data to any third party.
How we protect your data
Come Sports protects data using: (1) AES-256 encryption for data at rest, (2) TLS 1.3 encryption for data in transit, (3) PCI-DSS Level 1 certified payment gateways, (4) ISO 27001 certified data centers, (5) two-factor authentication.
The platform undergoes annual security audits by independent third-party security firms.
Come Sports maintains a 24/7 security operations centre (SOC).
Your data rights
You have the right to: (1) access your data, (2) correct your data, (3) delete your data, (4) restrict processing, (5) data portability, (6) object to processing.
To exercise your data rights, send an email to [email protected] with your request.
Come Sports will not retaliate against any player for exercising their data rights.
Cookies and tracking
Come Sports uses cookies and similar tracking technologies to: (1) authenticate users, (2) remember preferences, (3) analyse site traffic, (4) deliver relevant content.
Come Sports does not use third-party advertising cookies.
You can control cookies through your browser settings.
Changes to this privacy policy
Come Sports may update this privacy policy from time to time, and the update will be communicated via email and in-app notification at least 30 days before the change takes effect.
Continued use of the platform after the 30-day notice period constitutes acceptance of the updated privacy policy.
If you do not agree with the updated privacy policy, you can close your account and request deletion of your data.
Frequently asked questions
What data does Come Sports collect?
Does Come Sports sell player data?
How do I delete my Come Sports account?
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